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Genesis offers a limited warranty to the original purchaser, ensuring products are free from defects in materials and workmanship for the duration specified for each product. This warranty applies from the date of purchase, provided the product is used normally, maintained properly, and serviced as recommended by an Authorized Genesis Dealer.

The limited warranty is valid only for products purchased from an Authorized Genesis Dealer and is non-transferable.

Warranty coverage is limited to repair or replacement, at the sole discretion of Genesis.

*Note: Always refer to the warranty card included with your product, as warranty details may vary by item.

Exclusions:

Improper use, maintenance, neglect, or unauthorized repairs.

Modifications, accidents, fire, or normal wear and tear.

Cosmetic damages, such as scratches or nicks, unless the product is brand new and in its original packaging.

Equipment used for commercial or military purposes.

Genesis Warranty Policy

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  • Regulators & Hoses

    Regulator 1st Stages: Backed by a 2-year warranty for reliable performance and durability.Regulator

    2nd Stages: Protected under a 2-year warranty to ensure smooth breathing and efficiency.

    Regulator Mouthpieces & Hoses: Covered by a 2-year warranty for comfort and optimal air delivery.

  • BCDs

    BCD Seams: Protected by a 2-year warranty for long-lasting durability.

    BCD Zippers: Backed by a 1-year warranty to ensure smooth and reliable operation.

    BCD Weight Pockets: Includes a 1-year warranty for secure weight retention during dives.

    BCD Hoses: Covered by a 1-year warranty for optimal air flow and performance.

    BCD Power Inflators: Guaranteed with a 1-year warranty for safe and efficient buoyancy control.

  • Fins, Masks, Snorkels

    Fins: Covered by a 2-year warranty for durability and long-lasting performance.

    Masks & Snorkels: Backed by a 2-year warranty to ensure reliability and comfort during dives.

  • Accessories

    Dive Computers & Transmitters: Covered by a 1-year warranty for reliable performance and accuracy.

    Analog Instruments: Backed by a 1-year warranty to ensure durability and precise readings.

    Hoses & Boots: Includes a 1-year warranty for secure fit and long-lasting use.

    Masks & Snorkels: Protected under a 1-year warranty for comfort and dependable performance.

Product Registration


For Warranty Claim Process:Β 

If you purchased Genesis from us please fill out the form below to receive information and instructions for warranty. Please Note: Shipping costs are the responsibility of the customer.

If we confirm a valid warranty issue but cannot resolve it in-store, we will forward the product to Genesis for further evaluation. DiveCatalog and Genesis is committed to ensuring the quality and satisfaction of its customers.