Shipping Lead Time and Policy
Most orders arrive within 3–5 business days with free shipping on orders over $50 — and faster paid options are available at checkout.
All orders ship from our Southern California warehouse or one of our partner warehouses across the U.S. You'll receive a tracking number as soon as your order is on the way.
Looking for in-store pickup? See our In-Store Pickup page for pickup hours, location, and what to bring.
Shipping Lead Time (U.S.)
| Method | Delivery Time |
|---|---|
| Next Day Shipping | 1 business day |
| Expedited Shipping | 2–3 business days |
| Standard Shipping | 3–5 business days |
| No-Rush Shipping | 4–7 business days |
Processing & Lead Time
Most orders are processed within 1 business day. Orders placed before 2 PM Pacific Time may ship the same day, though same-day shipping isn't guaranteed. Backorders may take 5–10 business days. If your order ships in multiple parts, you'll receive separate tracking numbers for each shipment.
Faster Shipping Options
Expedited and Next Day Shipping are available at checkout on most in-stock orders for an additional charge. The exact upcharge depends on your delivery address and is shown at checkout before you pay. Larger orders qualify for free Next Day Shipping — if yours does, it appears automatically as an option at checkout.
Shipping to Hawaii, Alaska, APO & FPO
We proudly ship to Hawaii, Alaska, and military addresses. Standard shipping to these destinations starts at $30–$35 and is free on orders over $600. Expedited service is available for an additional charge, and orders over $1,000 qualify for free Next Day Shipping. Your exact rate is calculated at checkout based on your order total and destination.
Products on Display in Store
Certain products in our retail showroom are available for demonstration but may not be stocked at that location for immediate purchase. You can order them in-store or online and have them shipped to your preferred address, subject to the same shipping methods, delivery estimates, and charges outlined in this policy.
We make sure your gear gets to you fast and safely, every time.
Frequently Asked Questions
Shipping
How long will it take to receive my order?
How long will it take to receive my order?
Most orders arrive within 3–5 business days on Standard shipping. Delivery time depends on the method you choose: Next Day Shipping arrives in 1 business day, Expedited in 2–3 business days, Standard in 3–5 business days, and No-Rush in 4–7 business days.
How much does shipping cost?
How much does shipping cost?
Standard shipping is free on orders over $50 within the contiguous U.S. Orders under $50 pay a small flat rate that varies by destination. Expedited and Next Day Shipping are available for an additional charge, and rates for Hawaii, Alaska, APO, and FPO addresses are calculated at checkout based on your order total.
Where do orders ship from?
Where do orders ship from?
All orders ship from our Southern California warehouse or one of our partner warehouses across the U.S. Our team selects the best carrier — FedEx, UPS, or USPS — to get your order to you as fast as possible.
Will my order ship the same day I place it?
Will my order ship the same day I place it?
Most orders are processed within 1 business day. Orders placed before 2 PM Pacific Time may ship the same day, but same-day shipping isn't guaranteed.
How do I track my order?
How do I track my order?
You'll receive a tracking number by email as soon as your order is on the way. If your order ships in multiple parts due to availability, you'll receive separate tracking numbers for each shipment.
Do you ship to Hawaii, Alaska, or military (APO/FPO) addresses?
Do you ship to Hawaii, Alaska, or military (APO/FPO) addresses?
Yes, we proudly ship to Hawaii, Alaska, and military addresses. Standard shipping to these destinations starts at $30–$35 and is free on orders over $600. Orders over $1,000 qualify for free Next Day Shipping. Your exact rate is calculated at checkout.
What if my item is on backorder?
What if my item is on backorder?
Backordered items may take 5–10 business days to ship. If your order includes both in-stock and backordered items, it may ship in multiple parts with separate tracking numbers.
How long do custom-made orders take?
How long do custom-made orders take?
Custom-made orders are built to your specifications and typically take around 4–8 weeks before they ship. We'll keep you updated on your order status, and you'll receive a tracking number as soon as your custom order is on the way.
How do open-box items ship?
How do open-box items ship?
Open-box products ship using the same methods and delivery estimates as everything else on this page.
I saw a product on display in your store — can I buy it?
I saw a product on display in your store — can I buy it?
Products in our retail showroom may be available for demonstration but not stocked for immediate purchase at that location. You can order them in-store or online and have them shipped to your preferred address under our standard shipping methods and rates.
What counts as a business day?
What counts as a business day?
Business days are Monday through Friday, excluding holidays. Orders placed after hours, on weekends, or on holidays begin processing the next business day.