Final Sale Terms for Bulk Dive Gear & Wholesale Purchases

At DiveCatalog.com, we’re proud to offer competitive pricing on high-quality dive equipment and accessories for our wholesale and B2B partners. To ensure we maintain the best value and efficiency in our operations, we follow a strict No Returns or Exchanges Policy for Wholesale Orders.

This policy applies to all bulk orders, dealer accounts, B2B transactions, and discounted wholesale dive gear purchases. By placing a wholesale order with DiveCatalog.com, you agree to the terms outlined below.

Wholesale Return Policy Overview

DiveCatalog.com does not accept returns, refunds, or exchanges on any wholesale orders. Please ensure all product selections, quantities, and specifications are carefully reviewed and confirmed before placing your order.

All orders should be inspected immediately upon delivery. Any issues related to shipping discrepancies, missing items, or transit damage must be reported within 3 business days of receipt. This reporting process is intended solely for addressing shipping-related concerns and does not imply eligibility for return, exchange, or refund.

Due to the nature of wholesale pricing and volume-based discounts, DiveCatalog.com does not accept returns or exchanges for incorrect sizing, ordering errors, or buyer’s remorse under any circumstances.

In the rare event of a manufacturer defect, DiveCatalog.com will assist you in facilitating a warranty claim directly with the manufacturer. Warranty claims are subject to the terms and conditions set forth by the manufacturer and are not handled as returns or exchanges by DiveCatalog.com.

Once a wholesale order has been submitted and processed, it cannot be canceled, modified, or adjusted. We strongly recommend reviewing all order details thoroughly before finalizing your purchase.

Why DiveCatalog.com Enforces This Policy

• Allows us to provide deeply discounted wholesale dive gear
• Helps ensure order and inventory accuracy
• Supports faster and more efficient order processing
• Creates a consistent and fair wholesale purchasing experience

Shipping Terms, Insurance & Signature Requirement

• Wholesale customers are responsible for all shipping costs. Shipping charges will be calculated and applied at checkout or invoiced separately, depending on the order method.
  
• A signature is required upon delivery for all wholesale shipments to ensure secure and verified receipt of goods.
  
• DiveCatalog.com reserves the right to include shipping insurance on wholesale orders, particularly for high-value or bulk shipments, to help protect against loss or damage during transit. If insurance is included, DiveCatalog.com may assist by providing documentation to support a claim, but the customer is responsible for filing and managing any insurance claims directly with the carrier.
  
• Customers may choose to use their own shipping carrier and/or insurance provider by arranging freight pickup or providing their account information prior to shipment. In such cases, DiveCatalog.com assumes no responsibility for delivery, loss, or damage once the shipment leaves our facility.
  
• Once a shipment is marked as delivered by the carrier, DiveCatalog.com is not liable for lost, stolen, delayed, or unclaimed packages. It is the customer’s responsibility to ensure someone is available to receive and sign for the order.