Frequently Asked Questions
How many points do I earn per order?
How many points do I earn per order?
You will earn 10 points for every $1 spent (10% cash back).
How do I join the rewards program?
How do I join the rewards program?
Joining is easy and free! You can sign up for our loyalty program by visiting our website and clicking the "Join Now" button or creating an account. Alternatively, you can sign up in-store by providing your email address and basic information at the checkout counter. Once enrolled, you'll start earning points immediately on your purchases.
How do I earn points?
How do I earn points?
You can earn points in a variety of ways! Earn points by making purchases, following us on social media, submitting product reviews, referring friends, and more.
Do the points expire?
Do the points expire?
Yes, points expire 3 months after the date they were earned, and if no activity or orders are placed. We will send you reminders before your points expire so you have time to use them.
What can I redeem my points for?
What can I redeem my points for?
Reward points can be redeemed for various rewards, including discounts on future purchases, exclusive dive gears, and special offers. To see a full list of available rewards, log into your account and visit the "Rewards" section. You can choose the reward you want and follow the instructions to redeem your points.
How do I redeem my points?
How do I redeem my points?
Before completing your order, you will have the option to apply any available loyalty points in the “Discount” section at checkout.
What happens to my points if I return a purchase or cancel an order?
What happens to my points if I return a purchase or cancel an order?
If you return a purchase or cancel an order, the points earned from that purchase will be deducted from your account.