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DUI offers a limited warranty to the original purchaser, ensuring products are free from defects in materials and workmanship for the duration specified for each product. This warranty applies from the date of purchase, provided the product is used normally, maintained properly, and serviced as recommended by an Authorized DUI Dealer.

The limited warranty is valid only for products purchased from an Authorized DUI Dealer and is non-transferable.

Warranty coverage is limited to repair or replacement, at the sole discretion of DUI.

*Note: Always refer to the warranty card included with your product, as warranty details may vary by item.

Exclusions:

Improper use, maintenance, neglect, or unauthorized repairs.

Modifications, accidents, fire, or normal wear and tear.

Cosmetic damages, such as scratches or nicks, unless the product is brand new and in its original packaging.

Equipment used for commercial or military purposes.

DUI Warranty Policy

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  • Premium Wetsuit

    7-Year Limited Warranty:

    DUI Premium Drysuits: Covers defects in materials and workmanship for the suit shell (excludes seals, zippers, and valves).

    Maintenance Requirement: Annual inspection and service at DUI or an Authorized Repair Facility is required to maintain this coverage.

  • Standard Drysuits

    DUI Standard Drysuits: Covers defects in materials and workmanship for the suit shell (excludes seals, zippers, and valves).

    Maintenance Requirement: Annual inspection and service at DUI or an Authorized Repair Facility is required to maintain this coverage.

  • Components & Accessories

    1-Year Limited Warranty:

    Drysuit Components: Zippers, exhaust valves, inlet valves, and crotch straps.

    Footwear & Weight Systems: All boots, socks, and Weight & Trim Systems.

    Accessories & Options: Hoods, Dry Glove Systems, and DUI-installed options (such as pockets and pads).

    DiveWear: All undergarments and thermal liners.

    90-Day Limited Warranty:

    Seals: Neck and wrist seals included with the drysuit.

Product Registration


For Warranty Claim Process:Β 

If you purchased DUI from us please fill out the form below to receive information and instructions for warranty. Please Note: Shipping costs are the responsibility of the customer.

If we confirm a valid warranty issue but cannot resolve it in-store, we will forward the product to DUI for further evaluation. DiveCatalog and DUI is committed to ensuring the quality and satisfaction of its customers.