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oceanreef

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Ocean Reef offers a limited warranty to the original purchaser, ensuring products are free from defects in materials and workmanship for the duration specified for each product. This warranty applies from the date of purchase, provided the product is used normally, maintained properly, and serviced as recommended by an Authorized Ocean Reef Dealer.

The limited warranty is valid only for products purchased from an Authorized Ocean Reef Dealer and is non-transferable.

Warranty coverage is limited to repair or replacement, at the sole discretion of Ocean Reef.

*Note: Always refer to the warranty card included with your product, as warranty details may vary by item.

Exclusions:

Improper use, maintenance, neglect, or unauthorized repairs.

Modifications, accidents, fire, or normal wear and tear.

Cosmetic damages, such as scratches or nicks, unless the product is brand new and in its original packaging.

Equipment used for commercial or military purposes.

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Ocean Reef Warranty Policy

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  • Full Diving Packages

    OCEAN REEF Packages includes a 24-month warranty covering material and manufacturing defects. Most packages features a limited lifetime warranty (see warranty card for professional line details included with product).

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  • Full Face Masks

    OCEAN REEF Full Face Masks are backed by a 24-month warranty, covering material and manufacturing defects for lasting durability. Select professional models include a limited lifetime warranty—see the warranty card for details.

    Shop Full Face Masks

  • Fins

    Ocean Reef Group offers a 2-year limited warranty on their fins, ensuring protection against material and manufacturing defects. Warranty coverage may vary by model. Refer to warranty provided with the product

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  • Snorkels

    Ocean Reef provides a 2-year limited warranty on Aria snorkeling masks. Warranty terms may vary by model. Refer to warranty card provided with product for more information.

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Product Registration

Link below is for mask registration only. For other products please refer to ocean reef's service page.


For Warranty Claim Process: 

If you purchased Ocean Reef from us please fill out the form below to receive information and instructions for warranty. Please Note: Shipping costs are the responsibility of the customer.

If we confirm a valid warranty issue but cannot resolve it in-store, we will forward the product to Ocean Reef for further evaluation. DiveCatalog and Ocean Reef is committed to ensuring the quality and satisfaction of its customers.

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Warranty and Repair Forms

Please fill out the form below to receive information and instructions for warranty.