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BigBlue offers a limited warranty to the original purchaser, ensuring products are free from defects in materials and workmanship for the duration specified for each product. This warranty applies from the date of purchase, provided the product is used normally, maintained properly, and serviced as recommended by an Authorized BigBlue Dealer.
The limited warranty is valid only for products purchased from an Authorized BigBlue Dealer and is non-transferable.
Warranty coverage is limited to repair or replacement, at the sole discretion of BigBlue.
*Note: Always refer to the warranty card included with your product, as warranty details may vary by item.
Exclusions:
Improper use, maintenance, neglect, or unauthorized repairs.
Modifications, accidents, fire, or normal wear and tear.
Cosmetic damages, such as scratches or nicks, unless the product is brand new and in its original packaging.
Equipment used for commercial or military purposes.
Product Registration
For Warranty Claim Process:
If you purchased BigBlue from us please fill out the form below to receive information and instructions for warranty. Please Note: Shipping costs are the responsibility of the customer.
If we confirm a valid warranty issue but cannot resolve it in-store, we will forward the product to BigBlue for further evaluation. DiveCatalog and BigBlue is committed to ensuring the quality and satisfaction of its customers.